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Troubleshooting

This section covers troubleshooting steps that portal operators can take to debug common issues on their portals.
If you are unable to solve your issue through these troubleshooting guides, please reach out for help on our discord in our #portal-operators channel.
When reaching out for help, please provide the following information:
  • Do you use our ansible-playbook?
  • The output from docker ps
  • The version of skyd you are running
  • Are you running any non-standard services on your portal?
Additional information that might be helpful depending on your issues:
  • The output from debug info
  • CPU usage
  • Memory usage
  • Bandwidth usage