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Troubleshooting
This section covers troubleshooting steps that portal operators can take to debug common issues on their portals.
If you are unable to solve your issue through these troubleshooting guides, please reach out for help on our
discord
in our
#portal-operators
channel.
When reaching out for help, please provide the following information:
Do you use our
ansible-playbook
?
The output from
docker ps
The version of
skyd
you are running
Are you running any non-standard services on your portal?
​
Additional information that might be helpful depending on your issues:
The output from
debug info
CPU usage
Memory usage
Bandwidth usage
​
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